Privacy Policy for Personal Data
This Personal Data Privacy Policy (the “Policy”) describes the activities related to the processing of personal data of Users when accessing the website aloifood.com (“A Lôi Food”).
1. Scope and Application
This Policy governs the manner in which A Lôi Food collects, processes, and stores the personal data of Users who use or interact with its products, websites, and services.
This Policy applies exclusively to individual Users. A Lôi Food encourages Users to read this Policy carefully and to regularly review updates posted on the website.
2. Definitions
2.1. “User”: An individual who accesses, inquires about, registers for, uses, or is involved in the operation and provision of A Lôi Food’s products and services.
2.2. “Personal Data” (PD): Information in the form of symbols, letters, numbers, images, audio, or similar electronic formats associated with or identifying a specific individual. Includes both Basic Personal Data and Sensitive Personal Data.
2.3. Basic Personal Data includes:
- Full name and other names (if any)
- Date of birth/death/disappearance
- Gender
- Place of birth/residence/current address, hometown, contact address
- Nationality
- Personal photographs
- Phone number, ID card number, passport number, driver’s license number, vehicle registration, tax code, social and health insurance numbers
- Marital status
- Family relationship data
- Personal account and online activity history
- Other legally defined personal identifiers
2.4. Sensitive Personal Data includes:
- Political or religious views
- Health and private life in medical records (excluding blood type)
- Ethnic or racial origin
- Genetic characteristics
- Biometric identifiers
- Sexual life/orientation
- Criminal record and violations
- Financial and banking user information
- Geolocation data
- Other protected personal data per law
2.5. Personal Data Protection: Actions to prevent, detect, block, and handle violations involving personal data.
2.6. Personal Data Processing: Any actions such as collection, recording, analysis, verification, storage, editing, disclosure, retrieval, deletion, and other operations.
2.7. Third Party: Individuals or organizations other than A Lôi Food and the User.
Unexplained terms follow Vietnamese legal definitions.
3. Purposes of Processing Personal Data
3.1. A Lôi Food may process Users’ personal data to:
- Provide products/services
- Maintain, secure, and improve services
- Verify identity and ensure privacy
- Fulfill service/support needs
- Notify Users about changes and promotions
- Analyze and enhance service quality
- Prevent fraud, identity theft, and illegality
- Establish, enforce legal rights
- Comply with laws, industry standards
- Support operational functions
3.2. A Lôi Food will seek User consent for any new purpose beyond the above.
4. Protection of User Personal Data
- User data is processed only with consent, except as required by law
- No transfer/sharing without consent, unless legally mandated
- Adheres to data protection principles per Vietnamese law
- Uses technology to secure data, but 100% safety cannot be guaranteed
- Users should log out and secure their devices
5. Data Collected
Includes:
- Basic and sensitive personal data
- Technical data (device type, OS, IP, settings, usage)
- Marketing data (ads, cookies, browsing, preferences)
6. Data Collection Methods
6.1. Directly from Users:
- Via registration forms
- Customer service interactions
- Website and app usage
- Through marketing reps
- Voluntary sharing (free trials, inquiries)
6.2. From Third Parties:
- Ad/content interactions
- Payment providers
- Legal authorities
- Public sources (directories, flyers, websites)
A Lôi Food ensures lawful collection from third parties.
7. Authorized Data Processing Parties
7.1. Shared with:
- Contractors, partners, service vendors
- A Lôi Food employees, agents
- Telecom companies (unpaid services)
- Professional advisors (auditors, lawyers)
- Courts or government agencies
7.2. Sharing occurs only when necessary and within legal limits. Recipients must comply with this Policy.
7.3. Users will be informed if new data processors are involved.
8. Special Cases
- Children: Parental/guardian consent required.
- Deceased/missing: Consent from legal representatives required.
9. User Rights & Obligations
9.1. Rights:
- Know about data processing
- Approve/deny processing
- Access, edit, delete, restrict, withdraw consent
- Object to marketing
- File complaints, seek compensation
- Enforce civil rights
9.2. Responsibilities:
- Comply with laws and A Lôi Food guidelines
- Provide accurate information
- Cooperate on data issues
- Protect and report misuse of personal data
- Be accountable for shared info
- Keep up with Policy changes
- Respect others’ data rights
10. Data Retention
Data is stored only as necessary for processing or as legally required.
11. Cross-border Data Transfers
- Data may be transferred internationally
- Recipients must protect it appropriately
- EU Users: Transfers outside EEA follow EU legal safeguards
12. Cookies
- Cookies used for service quality, personalization, analytics
- Users can disable cookies in browser settings
- Third-party content may use cookies and collect data
13. Contact Information
Email: aloifoodvn@gmail.com
14. General Provisions
- Effective Date: August 1, 2023
- Updates posted on A Lôi Food’s channels
- This Policy serves as personal data processing notice per Decree 13/2023/ND-CP
- Any unregulated issues follow Vietnamese law
- A Lôi Food is not responsible for third-party websites/services
- Disputes resolved via negotiation or competent court
